Privacy Policy
Privacy Policy
Last updated: October 7, 2024
eRecordsUSA is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services. By accessing our website, you consent to the terms of this Privacy Policy.
Our Commitment to Privacy
Your privacy is of utmost importance to us. We have established this Privacy Policy to explain how your information is collected, used, and protected. This policy is accessible in the footer of every page on our website for your convenience.
Information We Collect
We collect personal information that you provide to us directly through:
- Contact forms, where you may provide your name, email address, phone number, and other contact details.
- Transactions, where you may provide payment information and shipping details.
- Communications, where we may collect information provided in emails, phone calls, or other forms of communication.
We also collect non-personal data automatically as you navigate our site:
- Usage data, which includes your IP address, browser type, pages visited, and time spent on our website.
- Cookies, which are small data files stored on your device that help us recognize returning users and improve our services.
Use of Information
We use your information to:
- Provide and improve our services.
- Process transactions and fulfill orders.
- Communicate with you, including responding to inquiries and sending service-related announcements.
- Enhance our website and user experience.
- Comply with legal requirements and enforce our policies.
We do not share your personal information with third parties, except as necessary to provide our services, such as with payment processors and shipping companies. We may disclose information if required by law or to protect our rights and safety.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal data and cannot guarantee absolute security.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from persons under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request deletion of this data.
Accessing and Correcting Your Information
You may contact us to access or correct your personal information. We may take steps to verify your identity before fulfilling such requests to ensure your privacy and security.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page. You are encouraged to review this policy regularly to stay informed of any updates.
Contact Us
If you have questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
eRecordsUSA
Fremont, CA 94538
Email: hello@erecordsusa.com
Phone: (510) 900-8800
Thank you for trusting eRecordsUSA with your document digitization needs. We are committed to maintaining the confidentiality and security of your information.
Document Scanning Services
- Legal Document Scanning
- Large Format Scanning
- Blueprint Scanning
- Engineering Drawing Scan
- Finance & Accounting Scan
- Wide Format Scanning
- Federal Document Scan
- Test Report Scanning
- Document Imaging
- Document Conversion
- Map Scanning
- Wide Format Blueprint Scanning
- Wide Format Blueprint Imaging
- Legal Document Imaging
- Document Imaging Company
- Litigation Document Scanning
- Genealogy Digitization
- Medical Records Scanning
- Newspaper Digitization
- View More
View Download Sample
What Our Client Says
-
I contacted the eRecordsUSA team for a project scanning several dozen journals. I was a little nervous at first about shipping irreplaceable personal records for someone else to handle, but from the first call with Pankaj it was clear I was in excellent hands. From start to finish I've never experienced such thoughtful, responsive customer service, and the final color scans I received are sharp, accurate, and perfectly organized. I am thrilled to have over a decade of journals scanned and preserved so beautifully. eRecordsUSA will be my first call for any future digitizing needs.
Jenny G.
4/23/2025 -
Pankaj and crew at eRecordsUSA did a beautiful job making scans of our old family archives that span four generations. Now I have thousands of neatly organized .pdf files with crisp & clear scans of my family's handwritten letters, photos, slides, and fragile documents from 100 years ago. I've been daydreaming about this project for over a decade, and I'm very grateful to now have it so successfully completed.
Brian S.
2/25/2025 -
I had an unusual requirement that involved scanning a 4' by 8' document on a roll. The staff did an excellent job capturing all the information, using several approaches to ensure the best reproduction. I'm grateful for the time the staff took to explain the options. I'm very pleased with the result.
Lawrence I.
1/28/2025 -
My experience with E-Records USA and their dedicated team was beyond reproach. They kindly hand held me through a long term project of digitizing every photo album, framed photo, and CD accumulated for over 30 years. They showed me what they could do back in 2022 and waited patiently until I was fully ready to make the project happen in 2024. I know they have many other clients, but I always felt like I was priority and important. They never shied away from all my questions, concerns, and fairly constant stream of emails. They patiently took me through the whole project and kept me updated informed at every step. This was not inexpensive, but the peace of mind I have that all our memories are now safely stored in a few places and can be accessed by my family at any time is worth it. And I freed up many, many boxes and therefore shelves full of bulky photo albums and framed pictures. It was something I had wanted to do for several years and I am so glad I found a company that was so trustworthy and caring about these invaluable memories. I would work with them in the future without question. They went above and beyond.
Joan L.
11/16/2024 -
My family and I feel so fortunate to have found Pankaj and eRecords USA. We have dozens of family photo albums and with three siblings there wasn't going to be a good way to split them up. The photos were in albums with plastic sheet covers and many of them had writing on the back and/or on the side of the picture on the album itself. We wanted to preserve the handwriting and information about the photo and the actual photos.
Before consulting with Pankaj my highest hope was to get the photos scanned. What he was able to do went above and beyond what I had hoped for. Not only did he create a PDF each album, preserving the order of the photos and all of the handwriting, but he then provided individual scans of every single photo AND the information on the back at a resolution quality that will allow us print the photos in the future. Not a single photo was damaged and some of them were in albums for over 70 years.
I can't imagine the patience and perseverance it took to gently handle these hundreds of photos. In addition to the quality of the work, the communication, customer service, delivery times, accuracy of pricing and transparency of the process were top notch. We are so grateful to have these memories preserved for ourselves and future generations. Thank you Pankaj and team!sarah k.
6/01/2024